Introduction
There is no such thing as ‘perfect security’. We have to create a balance between increased levels of security and making transacting with us convenient to you.
Our security responsibilities
We will ensure that:
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Our security disclaimers
Please note the following:
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Although we cannot take responsibility for causing the problem, we will do our best to help you if we can.
Your security responsibilities
Recommended steps
You should:
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Additional steps
Other steps you should take to help protect your computer include:
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Protecting your password
You should:
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Credit card information
Safe and secure
Transacting with us electronically (including transacting and using your credit card on our website) is safe and secure. It is much the same as transacting in person face-to-face.
Payment processing
We do not process any credit card transactions directly. All credit card transactions are handled or acquired for us via PayFast, who are an approved payment gateway. No credit card details are stored on our website. PayFast use the strictest form of encryption, namely Secure Socket Layer (SSL). You may go to www.payfast.co.za to view their security certificate and security policy.
Payment verification
A Certificate Authority (or CA) (https://letsencrypt.org/) checks, verifies, and certifies our service provider’s company registration documents and domains to ensure that nobody can impersonate them to obtain your payment Information.
Secure URL
Once you begin the checkout process you will notice that the site URL will change from “http” to" https" and a small padlock will appear at the bottom of your screen. This is indicative of a secure Internet transaction.
Verification programs
We do support various payment verification programs, including the Verified by Visa program and MasterCard SecureCode.
Phishing
Secure URL
You must only log in to your account from a page that begins with https://equipmentcafe.co.za
No confirmation through links
We will never ask you to confirm your username and password or other sensitive information by clicking on any links in an email other than the email link we send you at registration to verify your email address. Be aware of “phishing” attacks where criminals attempt to obtain your sensitive information by sending you an email, masquerading as an email from us, asking you to access your account or verify information via links in the email, or diverting you to a fake website. Please report any suspected phishing attacks to us immediately to prevent any harm to you or other users.
We will not ask you to confirm your personal information through links. If someone does, it may be a phishing attack.
Contact us
Please report any suspicious or unauthorised activity relating to your use of our website to us directly. Your reports will help make our website and your data more secure.
Our right to take action
We reserve the right to take whatever action we may deem necessary at any time to preserve the security and reliable operation of our system. You undertake not to do (or permit anything to be done) that may compromise the system under our control.